We have always prided ourselves in providing a great selection of the best footwear fashions and accessories, always at reasonable prices. We truly believe you will find great value for your fashion dollar at Lori's.
Lori's Designer Shoes
824 W. Armitage Ave.
Chicago, IL 60614
tel. (888) 334-SHOE
Protect Your Purchases
Lori's wants to keep you and your new accessories looking good. Therefore, we strongly recommend spraying all leather products with a weather protector. Lori's carries Totes Water Repellant, which is available for $5.
Returns & Exchanges
RETURNS
Unworn merchandise bought online can be returned via mail for a refund in the original method of payment.
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Shipping charges are non-refundable.
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All returns must be postmarked within 14 days of receipt of purchase to receive the full refund.
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Items bought online can be returned at any Lori's for store credit only.
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EXCHANGES
We are glad to exchange unworn items, depending on availability
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Please ship the original order back to Lori's, per the instructions on the return sheet.
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Customer will pay the return shipping charges only, Lori's will pay to ship the new item (domestic customers only. International exchanges will be handled on a case by case basis.
We can only hold product for 24 hours.
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If there is a problem with your order we will email you for further information or verification. If you do not respond within 24 hours of that email, we can not hold that product for you.
Shipping & Handling
We ship all packages via UPS - Ground. Please allow approximately 1-2 business days for your order to process. Your merchandise will arrive to you in 4-10 business days, depending on location.
Merchandise ordered after 10:00 a.m. on Monday-Thursday will ship the following business day. Orders placed Friday-Sunday will ship Monday. No Saturday deliveries.
P.O. Boxes
Unfotunately Lori's is not able to ship orders to P.O. Boxes. When checking out, please provide a resident or business address so we can be sure your package arrives safely on time.
Customer Service
For product or shopping assistance at anytime send us an email, or call 888.334.SHOE Monday thru Friday from 9 am to 5 pm CST.
Our Privacy Statement
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.
Online Security
Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.
*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.
Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.
Shopping Online
To add an item to your bag, simply click the add to bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)
To remove an item from your bag, simply click the remove link next to the item you wish to discard.
To view what is in your bag at any time, click the "shoppingBag" link in the page header.
To purchase what you've selected, click on your shoppingBag and click "checkout". Follow the three simple steps to purchase your items.
Once we have confirmed your order, an account for you is automatically established for the Modern Retail community of stores.
To access your account in the future, click the "myAccount" button in the header of any page and enter the e-mail address and password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on my account and follow the steps to create a new account.)
